AI Employees - Seconded

AI employees, seconded to your team.

Hire AI employees that handle calls, chats, scheduling, follow-ups, and support — customized to work exactly the way your business does.

AI Employee Cards
AI Employees - Seconded

What is an AI employee?

An AI employee is a role-based AI worker trained to handle specific responsibilities inside your business — consistently, instantly, and at scale.

Follow your business rules
Speak in your brand's voice
Know when to escalate to a human
Work across multiple communication channels
Never miss an interaction

Think of them as trained staff members — without payroll, turnover, or downtime.

Two ways to build your AI employees

OPTION 1

Ready-Made AI Employees

Get started fast with proven, pre-configured roles. These employees come trained with best-practice workflows and can be lightly customized to fit your business.

OPTION 2

Custom AI Employees

Need something specific? Build an AI employee from scratch.

  • Define responsibilities
  • Set qualification rules
  • Configure conversation logic
  • Establish escalation triggers
  • Customize scheduling behavior
  • Control follow-up timing

Seconded adapts to your operation — not the other way around.

Meet your AI employees

AI Scheduling Employee

Works on: Voice · Web Chat · SMS

What they do:

  • Answer inbound calls, texts, and chats instantly
  • Schedule, confirm, reschedule, or cancel appointments in real time
  • Sync with your calendar to prevent double bookings
  • Send automated confirmations, reminders, and follow-ups
  • Reduce no-shows and missed opportunities

Best for:

Service businesses, sales teams, clinics, agencies

Try Scheduling Employee

AI Lead Qualification Employee

Works on: Voice · Web Chat · SMS

What they do:

  • Engage new leads immediately upon contact
  • Ask smart qualifying questions based on your criteria
  • Capture and organize lead details inside your CRM
  • Score, tag, and route leads automatically
  • Book qualified prospects or escalate warm leads to a human closer

Best for:

Sales-driven teams, inbound lead funnels

Try Qualification Employee

AI Customer Support Employee

Your Frontline Support Specialist

What they do:

  • Handle post-purchase and active customer inquiries
  • Assist with account issues, service questions, and order-related requests
  • Provide step-by-step guidance for common problems
  • Recognize frustration or urgency and respond calmly and professionally
  • Escalate complex or sensitive issues to your human team when needed

Works on:

Web Chat · SMS · Voice

Best for:

Existing customers, support desks, service teams, high-volume inbound requests

Try Support Employee

AI Q&A Employee

Your On-Demand Business Expert

What they do:

  • Answer pre-sales and informational questions about your business
  • Explain services, pricing ranges, policies, processes, and timelines
  • Pull accurate answers from your FAQs, documents, and internal knowledge base
  • Educate prospects so they feel confident before moving forward
  • Direct users to the right next step (booking, sales, or support)

Works on:

Voice · Web Chat · SMS

Best for:

Web visitors, inbound leads, prospects in the research or consideration phase

Try Q&A Employee

How AI employees work (in practice)

1

Choose or create an AI employee

Select a pre-built role or design a custom one.

2

Define behavior

Set conversation flows, rules, qualifications, and handoff conditions.

3

Connect channels

Phone lines, website chat, SMS — all unified.

4

Monitor & optimize

View conversations, refine responses, and scale usage.

Control & Customization

This is structured flexibility, not generic AI.

Every AI employee can be customized to match:

  • Your brand voice
  • Your business rules
  • Your availability
  • Your escalation logic
  • Your follow-up cadence

You control:

  • What they say
  • When they say it
  • Who they escalate to
  • What actions they can take

Build your AI workforce.

Start with one AI employee or scale to an entire team — Seconded grows with you.

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